Nespresso - Building a sophisticated digital experience for a one-of-a-kind product.
Creating a sophisticated digital experience for one of the world’s most renowned brands, I teamed up with Nespresso to redefine their online presence, enhancing brand engagement through a product-driven approach.
Main challenge - not enough enhances brand engagement, poor user experience, and just another website which is selling coffee products.
Solution - designing an innovative digital platform for a globally recognized brand, to transform online experience, creating a seamless, user-centered journey that strengthens brand connection and elevates product engagement with exceptional conversion rate.
Scope of work
Art direction
Design system
User Experience
CRO
Results
Improved Conversion Rate (exact numbers under NDA)
Improved LTV (exact numbers under NDA)
Improved Retention Rate (exact numbers under NDA)
Improved consistency across platforms with new design system